Latest Update 31st July 2021.

We are operating 7 days a week ( weather permitting) from Alum Bay with both the Slow Cruises, and Yellow Jet Boats.

In addition the ferry route between Yarmouth and Alum Bay will also be running.

 

COVID 19

Since restarting earlier this season, we have adhered to Government Legislation and introduced a number of measures to keep us all safe, so you can enjoy your cruises out to The Needles Lighthouse.

Whilst ‘Freedom day’ has now long passed, we would still ask you to respect any instruction given by our crew members whilst you’re aboard our boats relating to COVID security measures in addition to the usual safety announcements. 

 

Pre Arrival

We would ask that if you have any symptoms that in any way relate to those of COVID 19, you refrain from travelling to us. Anyone displaying obvious signs will be refused boarding.

 

Access to the beach at Alum Bay / Boat departure point

Broadly speaking, this hasn’t changed and further information can be found at this link

The stairs to the beach are maintained by the local council, and at the time of writing are open.

The chairlift is owned and operated by The Needles Landmark Attraction & understood to be operational subject to weather limitations.

 

Booking

There is no requirement to book, other than for group sizes greater than 20 for which you’ll either need to phone or email with a minimum of 24hrs notice.

 

Social Distancing

To provide for ‘sensible’ social distancing between groups, the capacity of the boats has been significantly reduced, so there maybe times when you’ll have wait / queue on the beach.

At peaks times when the boats are running close to capacity, you will be directed to allocated seating. We would ask you respect and comply with this instruction and not intimidate our staff to gain preferred seating.

During the cruises, we would also ask you not move from your allocated seats and compromise each others social distancing.

We have implemented these measures to keep both staff and customers safe, and thank you in advance for your co-operation.

 

Disinfecting / Hygiene

We would encourage the use of face masks, particularly when boarding / disembarking to protect other passengers and our staff, unless of course you are exempt.

The touch points on all boats will continued to be sprayed down with disinfectant on a regular basis during the working day.

Hand sanitiser dispensers will be positioned at each end of the pier, for all passengers to use when arriving and leaving.

Our staff are encouraged to wear face masks when interacting with the public, particularly when boarding / disembarking and to take payment during the trips. We would ask passengers to reciprocate in this measure.

 

Payment

We don’t have the facility for prepayment.

We do however have the facility for contactless card payments up to £45, and would ask where possible that you use this facility once onboard the boats so that we can keep cash transactions to a minimum.

 

Finally…….

We would ask for your co-operation, patience, and understanding to help us navigate this uncharted territory of COVID. We hope the information provided will give you the confidence to visit us and enjoy the cruises we offer.

If you have any suggestions, concerns, or questions then please email us at

info@needlespleasurecruises.co.uk

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